Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2024-09-09 02:05 PM
  • 882 Views
  • 0 Likes
  • 2 In Conversation
davidrayers
Star
Star
‎2024-09-09 02:05 PM

Does Arlo provide an HVEC codec to play videos in Win 10? I tried getting it from Microsoft and it wouldn't download. Help please. Sending it 

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 882
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-09-09 02:34 PM
@davidrayers wrote:

Does Arlo provide an HVEC codec to play videos in Win 10?

No, they do not.

  1. What is the processor model in your PC?
  2. What browser are you using?
0 Likes
Reply
Message 2 of 2
Views icon 878
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-09-09 02:05 PM
  • 883 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.