Arlo|Smart Home Security|Wireless HD Security Cameras

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rhnj22
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I only know my model number.  Windows 11.

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StephenB
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@rhnj22 wrote:

The app says I must upgrade to add a camera. How to do that?


All you need to do is continue the install. 

 

That will migrate your account from "Library" (which is what you see in the app menu now)  to "Feed" (which is what you will see after the upgrade).

 

Although Arlo calls it an "upgrade", a lot of folks here don't like it.  There are a few issues you need to be aware of:

  • If cameras on more then one property, then any subscription will only apply to one property.  So you could need multiple subscriptions.
  • "Feed" does not have any custom modes.  You can modify the three built-in modes, but you cannot add any more.
  • Many users are struggling to get geofencing to work (especially if they also use scheduling).

There are quite a few things that work differently, so if you go forward with the install, you will need to spend some time exploring the new user interface.