2nd Generation cam not connecting to app

[Retired_Member]

My Arlo essential 2nd generation is not connecting and I am based in Ghana

[jguerdat · Accepted solution]

Not all regions may be able to get the latest devices. Arlo slowly releases various hardware/software things on a region by region basis. You may be able to use a VPN to a supported country to create a new account and set it up that way. You'll also need a credit card from that country to purchase a subscription when the trial subscription expires.