CUSTOMER SUPPORT EVER. RMA???

[JorinH]

It is impossible to obtain and RMA. Your customer support is existent. Your "Support" bot sends everyone in a senseless loop. You should be ashamed of yourselves. This total lack of customer care makes me think that ARLO IS A SCAM. Bad reviews coming.

SEND ME AN RMA IMMEDIATELY.

[JamesC]

JorinH,

Could you provide more detail about what you're trying to do? Are you trying to process a return or get a replacement for hardware?

JamesC

[JorinH]

I have been trying to get an RMA to process a return for weeks now.  The site is so bad and the e-customer service loops are so infinite that I now believe it has to be intentional. 

I am trying to return this camera. Please help to provide me with an RMA and facilitate this return.

Thank you, Jorin

[JamesC]

JorinH,

I will reach out to you in a private message to gather more information.

JamesC