Arlo can’t find wifi network

[Enfin-Bref]

Hi

This is so silly, but Arlo can’t find my wifi network, which everyone else can see, 10 feet from the router….

It’s a complete blocker -  any suggestions?  

[StephenB]

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@Enfin-Bref wrote:

This is so silly, but Arlo can’t find my wifi network, which everyone else can see, 10 feet from the router….It’s a complete blocker -  any suggestions?  

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Is your phone connected to your home wifi while onboarding?

If you use a VPN on the phone, make sure it is disabled during the install.

If you can disable 5 ghz wifi in your router while onboarding, then try doing that.

[Enfin-Bref]

Thank you!

These age good suggestions.  
yes phone is connected and no VPN.    But maybe it’s a ghz thing.    I’ll check