Arlo|Smart Home Security|Wireless HD Security Cameras

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billorchard
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When I try to accept an invitation using the link, when I log in I get "the device does not exist"

 

Also when I try to log in just going to the arlo website and try to login I get "your session has expired, please log in"

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

have you tried to delete the access "delete friend" tab and try & resend the invite?

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ShayneS
Arlo Moderator
Arlo Moderator

have you tried to delete the access "delete friend" tab and try & resend the invite?

towngas
Aspirant
Aspirant
Need help.. I have this error too and need a quick solution badly.
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billorchard
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Having the inviter delete and resend the invitation worked for me.

towngas
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Aspirant
u have this issue when inviter try to delete?
IMG-20181227-WA0043.jpg
billorchard
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Star

Once the inviter deleted me and then reinvited me, the problem was no longer there.

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