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Re: Urgent: can’t connect Arlo Baby to wifi

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CollinM
Tutor
Tutor
Problem still isn’t fixed. I can’t connect to another WiFi with the Arlo app. I only see hardware and serial number.
mabermo
Guide
Guide

Version 3.5.6 of the Arlo iOS app does seem to fix the issue for me.

Model: ABC1000 | Arlo Baby
ShayneS
Arlo Moderator
Arlo Moderator

@CollinM

 

Can you verify which version of the Arlo app you are using in the app's (Settings > About)?

Mo125
Aspirant
Aspirant

Hello, I am having the exact same issue, have you found a resolution yet?

Model: ABC1000 | Arlo Baby
mabermo
Guide
Guide
Did you confirm you have the latest app? 3.5.6… that’s what fixed it for me
Model: ABC1000 | Arlo Baby
CollinM
Tutor
Tutor

Yes, i have the latest app downloaded (3.5.6). I can change the Wifi when i am on a Wifi network. But the option disappears when i am in the house of my parents. I have done a re-install just now, hopefully this will fix it for next time. The last time my wife had to change it trough the web portal.

ShayneS
Arlo Moderator
Arlo Moderator

Can you download the latest version of the Arlo app 3.5.8 & test again.

 

Thank you

CollinM
Tutor
Tutor
Yes. It works now. Thanks for the support.