Unable to reduce the Arlo Baby volume to low than max even though slider is down to 0%

[Barritia]

When is this going to be fixed. This has been an issue for a while now and my kid is now at the age where I need this feature and it won’t reduce to a low volume than max even though the slider is moved down to 0%.

[JessicaP]

Hey Barritia,

What phone device are you using? Are you able to adjust the speaker volume on the web client on your computer?

[Barritia]

I’m using a couple different iPhone 10’s and a pc and neither will change volume. The slider moves but the volume stays at 100%. Even at 0% it still plays at 100%. This is the same issue that has been an issue on here for a long time but I now need this function to work.

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.