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I just got the Arlo Baby camera. Everything seems to be working well except one thing. When I unplug the device it dies. The app is showing battery @ 100%. 1) does the cam have a battery? 2) do I have to press or config something to allow it to use the battery? 3) do I have a faulty device?
I'm hoping someone from Arlo could message me directly as there seems to be no _contact us_ email address on the website.
The Arlo Baby does have a battery built inside. Arlo Baby is intended for use as an AC-powered camera. Battery power is intended to be used for short periods of temporary monitoring. The expected battery life ranges from 3 hours of night-time use to six hours of daytime use. You can read more about it here: What is the expected battery life for Arlo Baby?
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.