Solid amber Internet light

[Valentinalesun]

I’ve had my Arlo Baby for 8 or 9 months now and haven’t had a single issue until now I couldn’t connect to the camera. Light is amber. I tried to reconnect it to the WiFi which the app prompted, no luck. I tried to power cycle it, no luck. Then tried resetting and no luck there either. I let the battery drain then unplugged it and left it for a few days and also removed the camera from the app. I’ve just tried to set it up again but it’s still stuck on the Amber LED, it never changes.

[steve_t]

Pressing the Sync button doesn't get the blue LED flashing?

[Valentinalesun]

Yes, I did. it’s always stuck on the Amber LED, it never changes.

[JamesC]

Valentinalesun,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me.

JamesC

[steve_t]

Did you try a factory reset?

[Valentinalesun]

Yes we tried. For 10 sec, 30 sec, 45 sec - nothing happened. Still Amber led.
We read other topics and did everything mentioned there. No result. Please help

[steve_t]

As JamesC said, open a support ticket and start getting official help

[joshweiss16]

Same problem here, and after speaking with tech support they will be replacing the camera. I've had continuous issues with this camera since I bought it.