Arlo|Smart Home Security|Wireless HD Security Cameras

Removed Granted Access Permissions - Doesn't Take Affect Until They Log Out

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Vincentvdc
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Dear,

We sometimes grant access to my parents to our Arlo Baby monitor. However, we recently discovered that my parents can still acces the camera, even when I took away their permision!! Only after they did a complete log out, they weren’t able anymore to get acces to the camera.

We are really worried, because over the year we granted acces to several friends. We don’t know they are still able to watch us...

Somebody with similar experienced?

Thanks
Vincent

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ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this? I have attached the link here for you - Arlo Tech Support

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