Arlo|Smart Home Security|Wireless HD Security Cameras
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RoGi01
Aspirant
Aspirant

Hi,

 

I´m having issues with my push notifications from the Arlo App and I´m not really sure when it started, but I think it might have started with the update to iOS 15.3.1. 

 

All my notifications is now tagged with 12h (am/pm) time and not 24h like I used to have. Can´t find any settings for this in the Arlo app. Time stamps within the app are still correct (24h), just the notifications that are wrong. 

 

I have checked that the correct time zone is set, restarted phone and camera. Logged out/in of the app. 

 

Any idea how I can change the notifications back to 24h?

 

Running on iOS 15.3.1

Camera HW: ABC1000r6

FW: 1.10.0.0_931_812eee7

App version: 3.5.12 (3220)

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Can you try and remove/reinstall the Arlo app & change the TZ then switch it back to your TZ?

RoGi01
Aspirant
Aspirant

Thank you @ShayneS for your answer. 

I have tested this, but still the same issue. Notifications are still in the 12h format. 

ShayneS
Arlo Moderator
Arlo Moderator

Does adjusting your phones time settings and switching back help? 

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