Issue started today where I can't select the music icon at all to play music / white noise on the arlo baby. Not sure if this is b/c of the latest update. But very annoying...
I've had the device for 2 yrs. Weve had many many many other issues but first time this has happened...
Advice on how to fix this?
Is there an answer to this? This is impacting my Pixel 2 and my wife's Samsung Galaxy S6. It was intermittent and mainly when on same wifi but is now constantly not available
The Arlo development team is currently investigating this issue with the Arlo Baby music icon. We will provide an update as soon as we have more information to share with the community.
We have been having the same issues over the last week on both of our Android phones. If he cries during the night I usually change the music and he goes back to sleep, but recently I haven't been able to as the button is intermittently greyed out. This has resulted in me having to get up for a night feed. Not happy. Please rectify and update me ASAP Arlo.
Please fix Arlo/Netgear as this is killing both me and my partner at night not being able to activate music remotely at night for our crying baby.
Arlo Baby Music list keeps disappearing all the time every day, every night... Every time before I put my baby to sleep, first I need EVERY DAY to manually download each and same song EVERY DAY + 6 of 7 days when I turn on the app I can't turn on the music except If I go directly to the baby room and click on a camera to turn on the music.
Your product is f***** trash, It keeps disconnecting all the time, I can't play music playlist over Android, it's so frustrating, what a waste of money...
As a workaround while this issue is being addressed, there are two options you may try. You can switch your mobile device from a 5g network to a 2.4g network if applicable. Alternatively, switching to Mobile Data should work as well & the music icon should now be available.
What is going on? Anyone experiencing the same thing?
I really hate this app, it just sux and you always make these kind of ups all the time. As others have said, when my kid starts crying we use the music feature and than he can go back to sleep. Now I have to go into the room to turn it on. This is just unacceptable! Fix it now!