Arlo|Smart Home Security|Wireless HD Security Cameras

Motion/Audio Alerts and Recording Turn Off Automatically

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jmw08
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Aspirant

I have a brand new Baby Arlo which is pointed at the crib next to our bed. We turn off the camera via app whenever the toddler is not sleeping for privacy as others can view the camera whenever it's on. However, whenever we turn the camera back on the Motion Audio alerts along with Video record default to "off" for some reason. I can't seem to find figure out why or if I missed a setting somewhere.

 

Camera firmware: 1.9.9.0_808

IOS app version: 2.15 (417)

 

Thank you!

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jmw08
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Aspirant

Hi Shayne - I found a fix for my issue. I needed to enable "Monitoring on" in the Mode menu then adjust the Rules to how I want the alerts to behave. Apparently, whatever is set inside this menu makes it the global default.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @jmw08

 

How much time between the off/on period? Does this issue occur 100% of the time when disabling the camera within the app?

jmw08
Aspirant
Aspirant

Hi Shayne - I found a fix for my issue. I needed to enable "Monitoring on" in the Mode menu then adjust the Rules to how I want the alerts to behave. Apparently, whatever is set inside this menu makes it the global default.

View solution in original post

ShayneS
Arlo Moderator
Arlo Moderator

Hi @jmw08

 

That is great news, Thank you for the update.

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