Arlo Baby solid orange Led will not connect

[acrayne]

On our Arlo Baby ABC1000, the Orange LED light came on and the camera will not connect/register through the app.  

I have done many variations of the following - unplug USB power, turn off the switch under the feet, pushed the reset button, pushed the sync button - the orange LED continues to stay solid and the camera will not connect.

[ShayneS]

Hi @acrayne'

When you pressed the reset button, did you hold it for 10 seconds? I have provided an article here.  How do I reset Arlo Baby to factory default settings?

If this does not help, please contact Customer Support 

[acrayne]

Yes, I depressed and held it for 10 sec.  I have followed the instructions in the linked article and still no.

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support