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  • ‎2019-05-14 08:41 AM
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KarissaP
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‎2019-05-14 08:41 AM

I just moved to sylvan and the internet is better here then in the country after I set up my arlo it stopped loading when I would try to check it on my phone, it just continuously shows the loading icon. Help please I need to be able to fix this so I can keep an eye on my baby he is 2 floors away from me in our new place.

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JessicaP
Arlo Employee Retired
‎2019-05-15 04:16 PM

Hi @KarissaP,

 

Have you tried changing your WiFi network after setting up your Arlo Baby? You can read here on how to connect your Arlo Baby to a new WiFi network: How can I connect my Arlo Baby camera to a different WiFi network?

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