Arlo|Smart Home Security|Wireless HD Security Cameras

Bug fixes?

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PsychNanny
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Aspirant
We’ve been having problems with connecting our Arlo Baby camera to the app for the past week and a half. I discovered on here that this was a common issue and that it was a bug that needed to be fixed.

Since then there has been no updates on when that is going to happen.

It’s been a week and a half since these issues began. I can understand that these things can take time, but my issue here is that we’re not being updated on how long it’s going to be before we’re able to use the camera again.

I’m honestly very close to buying a new camera because of the lack of communication regarding a bug fix that is very important for many parents who are unable to monitor their babies currently.
Model: ABC1000 | Arlo Baby
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ShayneS
Arlo Moderator
Arlo Moderator

HI @PsychNanny

 

Can you please provide a bit more detail regarding the issue you are experiencing? Are you stuck on the discovering screen? 

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