Arlo|Smart Home Security|Wireless HD Security Cameras

Baby cut off in the middle of the night and say “connecting”

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Szeig
Aspirant
Aspirant

Since Jan 2023, our 2 arlos will not stay connected. It had become extremely unreliable. They both cut off in the middle of the night and say “connecting” and never reconnect. 
the connection cuts in and out and the noise is awful. 
We have checked Wi-Fi connection, reset, logged out and back in numerous times. Nothing seems to work. 
is this bc Arlo baby is discontinued and no support is available??

I have found several class action lawsuits on this monitor and I’m very worried about this reliability of these arlo baby monitors 

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JamesC
Community Manager
Community Manager

Szeig,

 

Is this happening consistently or is it an intermittent issue? What does the signal strength icon show for the baby camera?

 

JamesC

Szeig
Aspirant
Aspirant

It’s been continuously doing this for about 2 weeks. The more I’m reading about Arlo baby and software issues the more I’m worried about the reliability of them.

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