Arlo|Smart Home Security|Wireless HD Security Cameras

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kertur
Aspirant
Aspirant

Hello!

 

I have a problem with my arlo baby camera. It will not charge neither let's me to a reset or sync. If plugged in to a charger in some position the orange light is on but that's it. Nothing else can be done.

 

I am out of ideas. The camera is about 1.5 years in use.

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TomMac
Guru Guru
Guru

Make sure you are using the original ac adapter for the baby

Also, check the battery switch under the feet.

Solid yellow means the Baby is booting ( is it blinking at all? )

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kertur
Aspirant
Aspirant
I am using the original ac adapter allthough the original cord is very loose and I tried with other cords but still no luck.
Solid yellow at all times, no blinking.
TomMac
Guru Guru
Guru

And, you have held in the reset for at least 10 secs ??

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kertur
Aspirant
Aspirant
Yes, 10sec and twice even more.
TomMac
Guru Guru
Guru

Sorry, don't have anything else.... except your stated loose cable. Try a different cable with original adapter

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kertur
Aspirant
Aspirant
All ready tried..
How can i send my cam to warranty check?
TomMac
Guru Guru
Guru

@kertur wrote:
All ready tried..
How can i send my cam to warranty check?

You can contact Arlo support.... but most warranty for Arlo ( IIRC ) is one year.

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