Arlo baby video freezing

[Moprea]

I have constantly had issues with my arlo baby camera freezing. The video on my iPad freezes on my baby sleeping. The only way that I am able to tell that it is frozen is if I tap the screen and nothing happens. Then I have to force restart the iPad. I have had multiple occasions that I have woke up in the middle of the night to a frozen screen and when I restart my iPad I have a crying baby. I'm afraid something is going to happen in the middle of the night and I'm not gonna be able to prevent it due to a faulty camera. Is anyone else having this issue or do I have a defective device?

[ShayneS]

Hi @Moprea

May I ask which troubleshooting steps you have tried with the baby camera? Which version of the Arlo app is your ipad running & which version of iOS is installed?