Arlo baby not able to connect

[Mill3r]

 Hi all. I am unable to connect a new arlo baby to my base station. I keep getting the following codes. 

any suggestions? 

[mgixo]

I'm having the same problem 

[ShayneS]

Can we try factory resetting the camera and test again? You can find the instructions here: https://kb.arlo.com/1282685/How-do-I-reset-Arlo-Baby-to-factory-default-settings

[mgixo]

Already tried and doesn’t connect 

[ShayneS]

@mgixo Have you tried installing with the web portal?

[mgixo]

Yes I have and it logs me out once it’s trying to connect 

[ShayneS]

@mgixo 

Do you get logged out of the web portal on your computer?

[mgixo]

Yes 

[ShayneS]

@mgixo I have escalated this for you and Support will be reaching out as soon as possible.