Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2020-07-11 10:52 AM
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ZoeLW
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Aspirant
‎2020-07-11 10:52 AM
I’m unable to connect to my Arlo baby camera from my iPhone. The live camera feed stopped working a few weeks ago so, after rebooting the camera and my phone, I tried to remove and readd the camera in a reinstalled app. No luck. Now I can’t connect at all, searching on my network and using the QR code. No errors, it just keeps searching. The app is working perfectly for my husband, also using an iPhone. Any suggestions?? Thanks
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Streak2
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Master
‎2020-07-12 06:25 PM

Has your wifi name or password changed during that period?

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ZoeLW
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‎2020-07-12 11:01 PM
No, nothing has changed.
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Streak2
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Master
‎2020-07-13 10:19 AM

I would now try a full reset of the camera and start from fresh

 

https://kb.arlo.com/1282685/How-do-I-reset-Arlo-Baby-to-factory-default-settings

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