Arlo baby can't be found

[Olliesmama]

When I want to add my Arlo Baby in the app, it cannot be found. Even when I am standing next to the router. It keeps searching. My internet is working. I have reset the cam and put it on/off. It has been working fine for months, since this day. I think it is broken. Anyone an idea?

[steve_t]

Try a full power cycle, which would be disconnecting the power AND switching the switch on the bottom of the baby to Off.
Then power on again. Then go through the sync process. Does it make the bling sound when you're sync'ing and show the camera the QR code on your phone?