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Momofthree
Aspirant
Aspirant
When I click on library and try to play back video, my app shuts down and signs me out. This started happening after the latest update. Is anyone else having this issue?
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Momofthree
Aspirant
Aspirant
I've got a samsung s8 phone. I ended up uninstalling the app and reinstalled it. That seemed to have fixed it.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Momofthree

 

What Phone & OS are you using? 

 

What version of the Arlo app are you running?

Momofthree
Aspirant
Aspirant
I've got a samsung s8 phone. I ended up uninstalling the app and reinstalled it. That seemed to have fixed it.
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