Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo IOS app logging out

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JamesC Community Manager
Community Manager

ronanh2002,

 

The latest app update addressed some bugs that caused the app to crash, are you sure you have the llatest version shown here: Release Notes - iOS App 2.4.4 - 27th September 2017

 

Are you still experiencing this issue after this update?

 

JamesC

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finn4321 Guide
Guide

My Arlo app (latest 2.4.4) running on an iPad Mini (iOS 11.0.1) also logs me out or crashes randomly. Totally defeats the purpose of a baby monitor.

Jan1972 Aspirant
Aspirant
Here still the same problem and have al the updates. Its 2018 now
Natalia14gg Aspirant
Aspirant
My begun like your problem now isn’t working.. I mean I synced it there is the sound (supposed to be okay) but then it doesn’t connect at all!!! This is not supposed to happen.... They don’t take responsibility they only blame your router and anything else but themselves... very disappointed...
Jan1972 Aspirant
Aspirant

So Netgear, a lot of people have this problem. Is my camera still recording on motion if i dont use the app when it is login out after 30 min?

When are you comming whit some more information to solve this problem?

Model: VMC3030 | Arlo Wire-Free Camera
JamesC Community Manager
Community Manager

Jan1972, Natalia14gg

 

It's not clear what issue you are trying to describe. Can you give a more detailed explanation of what you're experiencing?

 

Jan1972,

 

Yes, even if you are logged out from the app, as long as your camera is Armed, it will record motion.

 

JamesC

mrdrew Tutor
Tutor
Did anyone find instructions for disabling battery optimization for the Arlo app on iPhone?
Master steve_t Master
Master

@mrdrew wrote:
Did anyone find instructions for disabling battery optimization for the Arlo app on iPhone?

Isn't it called Background Refresh on iOS?

mrdrew Tutor
Tutor
Discussion stats
  • 33 Replies
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