Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby went offline randomly and won't turn back on. How to fix?

Reply
Discussion stats
  • 3 Replies
  • 1109 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Aspirant
Aspirant

My baby monitor just suddenly died and even though it’s been plugged into the socket for a week now it won’t turn back on. I checked the socket and adapter they are fine, it’s the camera itself. It shut off and won’t turn on again.

does anyone know how to fix that

Highlighted
Guru Guru
Guru

Can u test the cable/ adapter on another camera ( or phone ) to verify it's good...?

if so, have you tried turning off the battery ( under feet ) , unplugging then turn on battery and power , then do a factory reset ( hold in reset for 10 secs till the led flashes Amber )

 

resync as if new

--------------------------------------
Morse is faster than texting!
--------------------------------------
Highlighted
Aspirant
Aspirant
Thanks for the reply.
I checked the adapter and wire, they are working fine. It’s the camera itself. I tried resetting and nothing happened, it’s completely dead. Is there anything else I can try?

Thanks
Highlighted
Guru Guru
Guru

I checked the adapter and wire, they are working fine. It’s the camera itself. I tried resetting and nothing happened, it’s completely dead. Is there anything else I can try?

If you verified the adapter is putting out power AND turned off the battery then a reset... got nothing.

If less than a year old there is the warranty route via Arlo support.

 

 

--------------------------------------
Morse is faster than texting!
--------------------------------------
Discussion stats
  • 3 Replies
  • 1110 Views
  • 0 Likes
  • 2 In Conversation