Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby went offline randomly and won't turn back on. How to fix?

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Ofareez
Aspirant
Aspirant

My baby monitor just suddenly died and even though it’s been plugged into the socket for a week now it won’t turn back on. I checked the socket and adapter they are fine, it’s the camera itself. It shut off and won’t turn on again.

does anyone know how to fix that

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TomMac
Guru Guru
Guru

Can u test the cable/ adapter on another camera ( or phone ) to verify it's good...?

if so, have you tried turning off the battery ( under feet ) , unplugging then turn on battery and power , then do a factory reset ( hold in reset for 10 secs till the led flashes Amber )

 

resync as if new

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Ofareez
Aspirant
Aspirant
Thanks for the reply.
I checked the adapter and wire, they are working fine. It’s the camera itself. I tried resetting and nothing happened, it’s completely dead. Is there anything else I can try?

Thanks
TomMac
Guru Guru
Guru

I checked the adapter and wire, they are working fine. It’s the camera itself. I tried resetting and nothing happened, it’s completely dead. Is there anything else I can try?

If you verified the adapter is putting out power AND turned off the battery then a reset... got nothing.

If less than a year old there is the warranty route via Arlo support.

 

 

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Morse is faster than texting!
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