Arlo Baby stuck on amber light. Tried factory reset but still stuck on amber light.

[Bethmillership]

Arlo baby is stuck on an amber light. I have tried all steps. Removed device from app and tried factory reset, and nothing happens just remains on amber light

[JessicaP]

Hey Bethmillership,

If your Arlo Baby is stuck on amber LED when booting up, it may be stuck on booting. Try to do a power cycle to see if that helps: How do I power cycle my Arlo Baby camera?

[Bethmillership]

I tried this and it didn’t work

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

[Bethmillership]

I tried to make a case, but the link didn’t work

[JessicaP]

Try on incognito mode or a different browser to see if the link above works. If you're still having problems, feel free to let me know.