Arlo|Smart Home Security|Wireless HD Security Cameras

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Dave19
Tutor
Tutor
Arlo Baby stopped free 7 day cloud recording within the past week or 2 (approx since Feb 3, 2022). We should have a free legacy 7 day cloud recording service with the old Arlo baby per everything described on Arlo.
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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any methods you have previously performed.

Dave19
Tutor
Tutor
Live video works fine so we don’t know what to do since we can’t reset the cloud recording/saving anywhere. What are your suggestions when the legacy 7 day recordings don’t show?
TomMac
Guru Guru
Guru

Wondering if you have any other newer cams that would require a subscription??

 

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Dave19
Tutor
Tutor
No new cams. Just the one.
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