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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
We have two arlo baby cameras for our kids and one decided to stop working recently. It just would not connect at all… then yesterday we installed a new mesh router. Now we have a new WiFi/password I needed to reconnect the other camera and that one won’t connect at all either.
Both have solid blue lights and are appearing in the router settings as connected. They just won’t appear in the app, or just won’t be discovered. They briefly appeared in HomeKit but since disappeared. I have done power cycles, 10 second resets, 60 second resets, deleting the app, reinstalling. All numerous times. Every time the same, solid blue light, not discovered in app.
Is there anything I can do as this is driving me insane?!
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.