Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2021-09-09 05:19 PM
  • 639 Views
  • 0 Likes
  • 2 In Conversation
Wolfy13
Guide
Guide
‎2021-09-09 05:19 PM

I have the Arlo baby and we've recently moved to a new home. We reset/removed all of our devices. Now, after setting up the Arlo baby monitor and deactivated motion detection... it keeps re-activating itself and we get motion detection notifications hours after turning it off. I confirmed de-activation saved by going back into the settings after, still re-activating itself.

Labels:
0 Likes
Reply
Message 1 of 2
639
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2021-09-10 07:27 AM

Hi Wolfy13,

 

Try disarming the Arlo Baby through the web client on your browser and see if that saves your settings properly.

0 Likes
Reply
Message 2 of 2
619
Discussion stats
  • 1 Reply
  • ‎2021-09-09 05:19 PM
  • 640 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.