Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby Won’t Connect And Sync

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jamy1985
Initiate
Initiate

Hi,

My arlo baby all of a sudden will not connect to the wireless network and is amber flashing.

I tried factory reset and removing device from phone and re adding but also does not work. I ensured I am on same network..

The message I’m getting is after arlo discovers device, I click on network, then the device tries connecting, it seems to connect to the wireless network but when it then starts to connect to the arlo baby, it takes a while then I get an unexpected error.

Tried so many times but still doesn’t work.

Arlo Baby is so unreliable, wouldn’t recommend to anyone as a baby monitor.

3 REPLIES 3
TomMac
Guru Guru
Guru

Power down and make sure you turn off the battery ( under feet )

wait a few mins and plug into ac power, do a full reset ( hold reset for 10 secs till led flashes ) and attempt to sync as if new

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Morse is faster than texting!
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jamy1985
Initiate
Initiate

Tried and done that. Unfortunately still doesn’t work.

ShayneS
Arlo Moderator
Arlo Moderator

jamy1985,

 

Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support

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