Arlo Baby Showing Disconnected in My Devices

[DWood]

Just tried to set up the Arlo Baby (Model ABC1000) and am having some issues. Added it to existing Arlo app that's already running Arlo Pro 2 system just fine. When adding the device via the Arlo app I go through the steps and it says it set up successfully. I can see the camera and live video in the Homekit app but it's nowhere to be found in the Arlo app. When I go into My Devices in the Arlo app the camera says it's disconnected from wifi (which it's obviously not because I can see live video on it in the Homekit app).

I've deleted the device multiple times and re-set it up but this keeps happening. I have the most up-to-date Arlo app from the app store and am running iOS 12.0.1 on my iPhone.

[ShayneS]

DWood,

When you get the device set up does it appear in the web portal? Does it prompt the disconnected message as well?