Arlo Baby Monitor No Longer Recording

[HeyBeck1]

A few weeks ago my baby's Arlo camera stopped recording when it should be. For instance, when he wakes there is obvious motion and sound. When I tried to troubleshoot online, I found the best thing was to delete the camera and then reinstall. I did this and it seemed to somewhat fix the problem, however, now it is doing it again. Is there something else I am missing or can do to troubleshoot this further? If not, and the only solution is to delete the camera and reinstall is there a guide because when I deleted it I had a heck of a time trying to get the camera to be recognized again.  Thank you in advance.

[TomMac]

did you try a full reset ?  

Hold in reset till the front led flashes ( about 10 secs ) , then re sync

[HeyBeck1]

I did indeed try that and it has not helped, unfortunately.

[JessicaP]

Hi @HeyBeck1,

If the full reset doesn't work properly, contact our support team so they can help you out further. You can contact our team here: Arlo Support