Arlo Baby Monitor Has No Sound

[MLclifton]

My baby monitor has been working just fine since I have been using it for the last month. All of a sudden today the sound stopped working on my phone app and iPad app. HELP!

[steve_t]

Have you checked all the settings esp Audio Settings > Mic?
Have you tried accessing the camera from a non-iOS device? Web browser?

[MLclifton]

Hi, thanks! Yes I have checked all the mic settings on both iPhone and iPad. I have not yet tried to access on a different device. I will try this tomorrow and see. But to monitor my son overnight I really need the sound to come from my iPad specially. I saw a past thread in here from October 2018 where there was a software update problem and everyone experienced this same issue but then it looked like it was corrected by another update. I’m just wondering if anyone else has experienced this again since then?