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Arlo Baby Dropping Connection

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  • 3 Replies
  • ‎2019-02-06 01:19 PM
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wcox
Aspirant
Aspirant
‎2019-02-06 01:19 PM

My Arlo Baby cam drop connection all the time. I have it on a good wifi signal area. The info of the cam is: HW Version = 6 | Firmware = 1.8.6.2_22781

This is unacceptable for a baby monitor camera.
Please help. Thanks!
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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-02-07 09:48 AM

@wcox

 

Have you tried rebooting the Arlo Baby and testing again? You can also try and remove the device from your settings/re-add it.

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wcox
Aspirant
Aspirant
‎2019-02-14 09:54 AM

Thanks for the reply Shayne!

Yes, I have tried rebooting the cam. But still having connection drops here and there. Also tried removing and re-adding the cam.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-02-14 10:17 AM

I suggest contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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