Arlo|Smart Home Security|Wireless HD Security Cameras

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wcox
Aspirant
Aspirant

My Arlo Baby cam drop connection all the time. I have it on a good wifi signal area. The info of the cam is: HW Version = 6 | Firmware = 1.8.6.2_22781

This is unacceptable for a baby monitor camera.
Please help. Thanks!
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ShayneS
Arlo Moderator
Arlo Moderator

@wcox

 

Have you tried rebooting the Arlo Baby and testing again? You can also try and remove the device from your settings/re-add it.

wcox
Aspirant
Aspirant

Thanks for the reply Shayne!

Yes, I have tried rebooting the cam. But still having connection drops here and there. Also tried removing and re-adding the cam.

ShayneS
Arlo Moderator
Arlo Moderator

I suggest contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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