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Hi, The Arlo baby camera has stopped working it only worked for a month or so and everytime i power up it only shows Solid AMber light. THis was not the case earlier. I have tried resetting nothing happens same issue. I have let it completely drain the battery and then plugged in, same issue. I have alsoopened the bottom base and switched off tried resetting same thing. Really frustrated with this expensive brick as i am unable to monitor the baby. Please help.
If its under warranty take it back. It will probably never work right. I dont trust anything from arlo especially watching a baby. I gave up on my arlo pros . there secondary now. The thing with arlo is there really is no support. Its a 3rd party over seas gig.
Thanks you are right, the support is simply pathetic, they sell the product in the coutnry i live in as a legitimate product and show in there website. But will not provide support and return. Only in the US, the support dropped the call on me . never called back nor email. I m back in the que again and waiting :(. I think this is the worst product made ever. I just want my money back.
I apologize for the poor experience. Were you able to contact support regarding this issue? If not, please reach out to me in a private message with your information and I will assist in opening and escalating a support case.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.