Arlo|Smart Home Security|Wireless HD Security Cameras

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Boltzfb06
Aspirant
Aspirant
I lost the screw that connects to mounting hardware that was on the bottom of my Arlo Baby. Is there a place to buy replacement parts?
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ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Boltzfb06
Aspirant
Aspirant
I called yesterday and they told me that they cannot send parts and do not have a place to buy them. They said to check with a authorized seller like Best Buy to see if they have extra parts.
ShayneS
Arlo Moderator
Arlo Moderator

If support can provide you with a spec, I am sure you can find one at the local hardware store. Possibly @jguerdat, @TomMac may be able to provide some insight.

TomMac
Guru Guru
Guru

@ShayneS wrote:

If support can provide you with a spec, I am sure you can find one at the local hardware store. Possibly @jguerdat, @TomMac may be able to provide some insight.


It is the standard 1/4-20 threaded bolt  use in all the mounts ... any good hardware store could supply one of various lengths as needed

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ShayneS
Arlo Moderator
Arlo Moderator

@TomMac

 

Thanks!

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