Arlo|Smart Home Security|Wireless HD Security Cameras

Amber light, can’t reset

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Godawgs23
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Follower

Purchased my arlo baby monitor about 1.5 years ago.

 

Yesterday we lost connectivity and the camera shows a solid amber light.

 

I tried power cycling it and tried factory reset. It won’t let me factory reset. Held to down for >10 seconds but the Amber ligjt persists.

 

Looked up other message boards and can’t find a solution. Has anyone found a way to fix this issue?

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TomMac
Guru Guru
Guru

This has been happening for a while now in the threads... and as you know there seems to be no fix.

I do think it has more to do with a camera failure like a surge.

 

But just in case,

Unplug for at least ten mins

plug in

hold reset for at least ten secs ( led will flash )

go thru setup if you get this far.

 

good luck

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Morse is faster than texting!
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Zzzzzzzzzz
Luminary
Luminary

Just came across these postings about problems with resetting Arlo Babys. So, I'll post my experience here in case people come with similar issues. 

 

A couple months ago, some of our Arlo Babys wouldn't connect. No idea why.  I found it really difficult to get the reset buttons to work. What I remember is that I kept trying over and over again with various paperclips. Watched a couple YouTube videos to see if I was missing something obvious. Even when I thought I was pressing down on the reset button correctly, apparently I wasn't because it didn't work. In the end, I had to try several times to get each of the cameras to reset, trying to press down at different angles. And I had to press down for much longer that 10 seconds. Probably closer to 30 seconds, possibly longer. I held it down and changed angles each time until the light changed color. 

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