Arlo|Smart Home Security|Wireless HD Security Cameras

Alrlo baby camera solid amber

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Rouni86
Aspirant
Aspirant
I have the arlo baby camera. The amber light is solid. Cannot use it. Spoke with multiple individuals had me do same rest. It will not work, just stays amber.
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Streak2
Master Master
Master

If you have tried this reset

 

https://kb.arlo.com/1282685/How-do-I-reset-Arlo-Baby-to-factory-default-settings

and it's still solid amber meaning that the camera is booting, then it may be faulty.

Rouni86
Aspirant
Aspirant
I tried that, it just stays amber. Is it some fault with the software? It was working just fine then it stopped.
Streak2
Master Master
Master

I don't know where the fault may be.

Try turning the battery off and removing power.

Then power up again and wait to see what happens.

Try resetting with the battery off.

 

Rouni86
Aspirant
Aspirant

I made sure the battery switch was off. I tried letting the battery drain. Pressed the reset button, the light stayed solid amber.

TomMac
Guru Guru
Guru

Pressed the reset button, the light stayed solid amber.

 

Just to be sure, a RESET requires the button to be held in about 10 secs till the front led flashes

( not a press )

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Discussion stats
  • 5 Replies
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  • 3 In Conversation