Arlo|Smart Home Security|Wireless HD Security Cameras

2 way audio - have to restart app

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Nicolebz
Aspirant
Aspirant
Hi. When i try the 2 way audio and press the mic to talk, the person in the room hears me but i dont hear them back even though i stop pressing the mic button. I will have to restart the app for me to get sound back! Any solution? I installed everything yesterday so everything is supposedly up-to-date!
JamesC
Community Manager
Community Manager

Nicolebz,

 

Which mobile app is behaving this way? Do you have the latest version install from the app market? How often does this occur, is it an intermittent occurrence or does it always happen when using the push to talk feature?

 

JamesC

Nicolebz
Aspirant
Aspirant
I have it installed on my iphone. I just bought the arlo so i just installed everything now. When I press the mic to talk to the person in the room (it turns from green to purple the button), when I stop pressing it, I do not hear the person in the room talkig to me - it does not automatically switch back. I have to get out of the app and switch it on again.
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  • 2 In Conversation