Re: Turning off message feature and delay issues
Well, believe it or not I actually had someone try to leave me a messag on the doorbell yesterday. I say try, because guess what, it didn’t work! I got a notice saying someone left me a message but when I clicked on the notification it just took me to the app. There was nothing in the app about a message. I have the associated camera auto record via motion and not the doorbell because I want alerts on a schedule (can’t do that with the doorbell). I went to the camera videos to see if I could find it and I literally had to scroll through and watch each video until I found the video and then watch the whole video to find the part with the message. The best part is the poor person heard the prompt to push again to leave a message but then there was no feedback for him to know when to talk so he stood there clueless for like 15 seconds.
Honestly I've pretty much had it with the dumpster fire that is the software for this mediocre hardware. And the is kind of being rude to dumpster fires. The message prompt cannot be turned off and doesn’t really work. The settings are terrible to figure out and nearly useless. The chime always disconnects. The delay is usually huge. The integration with the cameras is useless if you want to also use the camera schedule. The acknowledge tone is barely audible. The battery life is hit or miss. When I answer on my phone the video almost never works. I bought it when it first came out thinking they would improve it. They have not. The level of annoyance with this thing is soul sucking. Planning to remove this aweful thing this weekend.
Whew. Sorry for the rant. I had to get that off my chest.
Also, building on this, I would like to have the possibility integrate the enabling/disabling of the automatic response with the geofaced enabled devices in our home.
This may not be new but after just reseting my doorbell for the 37th time I tried turning the speaker volume all the way down and it no longer talks to you. So, I still have to reset it every 3 days but at least it no longer talks to the people on my porch.
I would *much* prefer to simply receive a notification when someone pushes the doorbell rather than use the incoming call and "leave a message" features.
I'm honestly surprised this simpler configuration isn't possible. I should have done my research first.
The Arlo Doorbell is marketed as a doorbell yet it seems to have "features" that make it more like an intercom and answering machine 😕
I very much second the request of being able to remove "leave a message". It's a really stupid feature if it's always on – and maybe a nice one if you can choose whether or not to use it.
@aumis93 a écrit :
anouther nice feature woudl be if would do a ding dong on the doorbell side so they knew they pushed it and it worked
disabling the "leave a message" on the doorbell woudl be a nice feature
I agree with the other people, the ability to switch off the leave message feature is essential and not nice to have. This doorbell has turned into a nightmare, with not putting calls through, and the support centre not really sure what to suggest. I think the whole lot will be returned as not fit for purpose.