Arlo|Smart Home Security|Wireless HD Security Cameras

Motion trigger icon not working

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RChobby
Virtuoso
Virtuoso
Under doorbell, device settings, motion trigger:
The motion trigger status icon does not “turn on” no matter what state the doorbell is. Motion trigger on, or off.
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JamesC
Community Manager
Community Manager

RChobby,

 

The motion sensor on the doorbell is always on. Alerts for motion detection can be toggle on or off but the motion sensor is always on and cannot be disabled.

 

JamesC

RChobby
Virtuoso
Virtuoso
James,
That is not what I’m saying. In the iOS app, the motion sensing icon is dimmed, even when “motion triggered alerts” is activated. Why have the motion icon at all, if it is always dimmed?
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