Help my doorbell won’t connect to new wifi

[Lynn64]

Help my wired Arlo doorbell will not connect to a new Wi-Fi. I have tried everything I get to the point where the QR code chimes but then it just keeps searching and says no device found even though the Wi-Fi passcode is correct and there is good a signal. 

[StephenB]

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@Lynn64 wrote:

Help my wired Arlo doorbell will not connect to a new Wi-Fi. I have tried everything I get to the point where the QR code chimes but then it just keeps searching and says no device found even though the Wi-Fi passcode is correct and there is good a signal. 

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FWIW, the easiest way to avoid this issue is to set up the new WiFi to use the same network name and password as the old WiFi.  That eliminates the need to change settings on all your devices.

After the chime, check to see if the doorbell shows up on your router's attached device list.

Also, make sure the phone is connected to your home wifi network, and that any VPN is turned off.  If you can disable the 5 ghz wifi in your router, then do that during the install.