Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 5 Replies
  • ‎2019-09-08 03:57 PM
  • 2770 Views
  • 0 Likes
  • 2 In Conversation
Chanda1
Aspirant
Aspirant
‎2019-09-08 03:57 PM

Doorbell won’t sync? Why not? Light flashes but says can’t find it?

Labels:
0 Likes
Reply
Message 1 of 6
2,770
5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-09-10 03:23 PM

Hi @Chanda1

 

Are you still experiencing this issue?

0 Likes
Reply
Message 2 of 6
2,738
Chanda1
Aspirant
Aspirant
‎2019-09-10 05:09 PM
Yes. Still won’t sync to my account or phone. My cameras did perfectly and easily.
0 Likes
Reply
Message 3 of 6
2,733
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-09-10 07:24 PM

Have you tried to reset it by holding down the reset button for 10 seconds? The button is located between the batteries. I have provided an article with further information: How do I reset my Arlo Audio Doorbell?

0 Likes
Reply
Message 4 of 6
2,729
Chanda1
Aspirant
Aspirant
‎2019-09-16 09:31 AM
Yes I have. Still won’t sync. Can I send back and get a replacement?
0 Likes
Reply
Message 5 of 6
2,683
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-09-16 01:57 PM

@Chanda1

 

I would suggest contacting support regarding your doorbell. I have attached the link for you  Arlo Tech Support

0 Likes
Reply
Message 6 of 6
2,674
Discussion stats
  • 5 Replies
  • ‎2019-09-08 03:57 PM
  • 2771 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.