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Doorbell video works on LTE, not home WiFi

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hightechburrito
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I’ve seen a few threads/comments where others notice they don’t get video from a call when the doorbell is pressed when connected to WiFi, but it works as expected when connected to LTE. But no one has followed up that they fixed it.

Anyone else have this issue and been able to fix it?
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JamesC
Community Manager
Community Manager

hightechburrito,

 

Do you experience this issue only when connect to your own home WiFi? Does it happen if connected to a different WiFi network?

 

JamesC

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