Doorbell not found by app

[confusedarlo]

Doorbell working fine - had to reset my router renamed wifi and password.

Base works - 4 cameras work 

NO DOORBELL - wont even pick up on the app

have renmoved batteries 

have not removed batteries 

have sycned

have not synced 

SO FED UP 

Need for bedbound person to call for help - need oinline ASAP

[jguerdat]

When you pressed the sync button, how long did you hold it? Do so for at least 10 seconds, maybe a bit more. Did you visit the support section for the doorbell here? Lots of articles that may help. Start with this:

https://kb.arlo.com/000061842/How-do-I-reset-my-Arlo-Audio-Doorbell