Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

How Do I Get My Audio Doorbell To Connect?

Reply
Discussion stats
  • 3 Replies
  • 1148 Views
  • 0 Likes
  • 3 In Conversation
Cder3
Aspirant
Aspirant

I can't get my doorbell to connect

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

The Ultra does not currently support the doorbell - you need a Pro or original base at the moment. Doorbell support is coming to the Ultra via a firmware update but I haven't heard of a projecte release. They're working on bug fixes before adding capabilities.

View solution in original post

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Can you provide a few more details regarding the situation with the Audio Doorbell?

Cder3
Aspirant
Aspirant

Hello,

 

We have five cameras set up with ARLO Ultra and can't set up the doorbell or chime to base station.  New batteries, chime is plugged in, have reset base station and synced many times to no avail. At wits end, wife has hearing issues and this would help greatly. 

jguerdat
Guru Guru
Guru

The Ultra does not currently support the doorbell - you need a Pro or original base at the moment. Doorbell support is coming to the Ultra via a firmware update but I haven't heard of a projecte release. They're working on bug fixes before adding capabilities.

Discussion stats
  • 3 Replies
  • 1149 Views
  • 0 Likes
  • 3 In Conversation