Arlo|Smart Home Security|Wireless HD Security Cameras

Doorbell - not calling iPhone since iOS 13

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oscwes Aspirant
Aspirant

I have not noticed any difference if I am at home (on WiFi) or outside (not on WiFi).

ShayneS Arlo Moderator
Arlo Moderator

@oscwes

 

What version of the Arlo mobile app are the phones using?

GStanbury Aspirant
Aspirant
iPhone XS and xr. Arlo app2.12 1887
oscwes Aspirant
Aspirant

iOS 2.12 (1887)

Android 2.12.0_26090

Cail1935 Aspirant
Aspirant

can you please tell me where do you read this? i need to check this out.

Fieldco Aspirant
Aspirant
Doorbell is not ringing to phone
Model: VMC3040 | Arlo-Q HD with Audio
oscwes Aspirant
Aspirant

In the recent days, the door bell seems to have worked perfectly. Both my (Android) phone and my wife's (iPhone) phone rings every time. We have been at home (connected to WiFi). I will also test when we're not connected to WiFi, but this is a big improvement!

oscwes Aspirant
Aspirant

I still have no problems with the bell, it works flawlessly for me now.