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Re: Arlo audio doorbell has stopped ringing my iPhone.. and audio is not working at all?

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oscwes
Aspirant
Aspirant

I have not noticed any difference if I am at home (on WiFi) or outside (not on WiFi).

ShayneS
Arlo Moderator
Arlo Moderator

@oscwes

 

What version of the Arlo mobile app are the phones using?

GStanbury
Tutor
Tutor
iPhone XS and xr. Arlo app2.12 1887
oscwes
Aspirant
Aspirant

iOS 2.12 (1887)

Android 2.12.0_26090

Cail1935
Aspirant
Aspirant

can you please tell me where do you read this? i need to check this out.

Fieldco
Aspirant
Aspirant
Doorbell is not ringing to phone
Model: VMC3040 | Arlo-Q HD with Audio
oscwes
Aspirant
Aspirant

In the recent days, the door bell seems to have worked perfectly. Both my (Android) phone and my wife's (iPhone) phone rings every time. We have been at home (connected to WiFi). I will also test when we're not connected to WiFi, but this is a big improvement!

oscwes
Aspirant
Aspirant

I still have no problems with the bell, it works flawlessly for me now.

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